Return Policy

At aperox.com, we understand that sometimes your purchase may not be quite right. That's why we offer a hassle-free returns policy even on sale items, in compliance with UK law and Klarna guidelines. Below are the details of our returns policy:

Eligibility:

Sale items purchased from aperox.com are eligible for return within 14 days from the date of delivery.
The item must be unused, unworn, and in its original condition with all tags attached.

Initiating a Return:

To initiate a return, please contact our customer service team at support@aperox.com within the stipulated return period.
Provide your order number and the reason for the return.

Return Process:

Once your return request is approved, you will receive instructions on how to return the item.
Please ensure the item is securely packaged to prevent damage during transit.

Return Shipping:

Customers are responsible for the cost of return shipping unless the item is faulty or damaged.
We recommend using a trackable shipping service for returns.

Refunds:

Refunds for returned sale items will be processed within 7 days of receiving the returned item.
The refund will be issued to the original payment method used for the purchase.

Exchanges:

We currently do not offer direct exchanges for sale items. If you require a different size or color, please initiate a return and place a new order.

Exceptions:

Items marked as final sale or clearance are not eligible for return unless they are faulty or damaged.

Statutory Rights:

Our returns policy does not affect your statutory rights under UK law.

Contact Us:

If you have any questions or concerns regarding our returns policy, please don't hesitate to contact us at support@aperox.com.

By making a purchase from aperox.com, you agree to abide by the terms and conditions outlined in this returns policy.

Note: This returns policy is subject to change at the discretion of aperox.com. Please refer to our website for the most up-to-date information.